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soapladie Offline
#1 Posted : Tuesday, December 29, 2009 3:11:10 AM
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I ordered a digital picture frame on November 28, 2009.  On December 18, I received a Game Zone 4.1???  Complained on the feedback and a Sheila emailed me and said that I could keep the Game Zone and they would overnite the digital picture frame.  Ok I was happy with that.  If they did that I would still have it in time for Christmas.  Well didn't happen.  Now it is December 28th and still no package.  I feel like I have been really ripped off.  I have sent Sheila another email and haven't heard anything back.  My husband keeps saying that I will never get the picture frame. So is he right or wrong?  That is the million dollar question....

Billie Reese
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rk78 Offline
#2 Posted : Tuesday, December 29, 2009 6:15:59 PM

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So they let you keep the speakers? Thats cool. Sux you didn't get your original order on time. At least you got something extra!
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BuyersHQ Offline
#3 Posted : Tuesday, December 29, 2009 7:50:10 PM

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Billie, we did overnight your package before Christmas.  Please accept our apologies that it did not arrive on time.  Thanks for letting us know you didn't receive it-- we're checking on the problem right now.  You can rest assured that you WILL receive that pesky picture frame!
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rk78 Offline
#4 Posted : Tuesday, December 29, 2009 7:59:23 PM

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I got burned last year under a similar situation. Just goes to show you can't trust delivery companies during the holidays.
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simon3dun Offline
#5 Posted : Wednesday, August 17, 2011 9:40:31 AM

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Having experiece about it. Services are safe and secure but have to face delay problem on some special occasions.

Customers can not have the benefit of saving time.

 
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