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bmbusdriver06 Offline
#1 Posted : Monday, July 12, 2010 4:19:27 AM
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I have been robbed, I bought an product and it was not sent , This is my 4 th attempt to contact someone , I was contacted 1 time by tom in a email and was told he would take care of it , still no word and no one will answer me back , this is theft ,I will contact paypal and wed addmi. to fix this if i am not contacted back, its been six weeks , wow
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Eaglefan Offline
#2 Posted : Monday, July 19, 2010 1:38:32 PM
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I was contacted by "Tom" once too and never heard anything back!  I was told he had been out of town and he was horrified that that happened to me and that he would send me two $5 gift cert. only I never go those either!  Never heard back after several email attempts.  The only good news is that you can file a dispute at your bank and get your money back.  I am also filing a complaint with the BBB.
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o2brich Offline
#3 Posted : Wednesday, July 21, 2010 4:17:29 PM
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Agreed. At least respond to eamils of no receipt of product. What kind of customer service does this company believe. Screw the buyer? I purchase Flashlights on 6/29. Still no Flashlights and no response to 2 eamils. One more day and I will contest the charge with PayPal.
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gfgragg Offline
#4 Posted : Saturday, August 07, 2010 10:33:31 PM
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bmbusdriver06 wrote:

I have been robbed, I bought an product and it was not sent , This is my 4 th attempt to contact someone , I was contacted 1 time by tom in a email and was told he would take care of it , still no word and no one will answer me back , this is theft ,I will contact paypal and wed addmi. to fix this if i am not contacted back, its been six weeks , wow

I have been robbed to, I to bought 2 wireless rechargeable mice that I have never revieved. That was back on July 13 now it is august 7. I checked to see if my address was correct and it is so I better get my money back or the product because I can go through my bank and dispute the charege. This is completely low ......................
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EdBags Offline
#5 Posted : Monday, August 16, 2010 11:50:09 PM
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HOLY CRAP! I HAVE THIS TIME FRAME BEAT!

Tom McMahon at buyershq.com refuses to respond to my emails. I have been waiting for a product since April 30th!

Quantity: 1
Item: Remote Control Flying Dutchman Pirate Ship
Item Price: $26.99
Shipping Costs Per Item: $5.00
Date of Purchase: 4/30/2010 5:55:32 AM

I have only received 1 response from Tom over a month later and he promised to have this resolved immediately but it is now August 16th and I still did not recieve my product. The worse part is that this was a present for my sons 6th birthday and due to the lack of integrity of this company my son had to go without! I have seo refundnt him 3 additional emails but have yet to have any additional responses. It does not matter what this circumstance, this is unacceptable! I am at my wits end with this company and I know it is not a large amount of money however I am now less $30+ dollars. Why have a deal of the day when you don't send the product? GREAT WAY TO DO BUSINESS TOM! I want to file a complaint with the BBB and help others avoid this pitfall of buyershq.com!!! No product + no refund = petty theft PURE AND SIMPLE!!!
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EdBags Offline
#6 Posted : Monday, August 16, 2010 11:52:57 PM
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Does this email look familiar?  Sounds like I am not the only 1 to get this.

My name is Tom McMahon.  I am the owner of BuyersHQ and want to formally apologize.  I have been out of town for a few weeks due to a personal matter.  Although that is no excuse, I am horrified that you have not received your package.

I will do some research, get shipping information and send you a return email indicating when you can expect shipment of your package.

I am including, in my return email, a couple of $5.00 certificates in hopes to regain your confidence in BuyersHQ.

Again, I am sorry for the delay.  If you have any questions, please don't hesitate to email me personally at:  tom@buyershq.com

I thank you very much for your patience and again,we do apologize. 


Sincerely,

 

Tom McMahon
BuyersHQ
tom@buyershq.com

WHAT CAN WE DO TO HAVE THIS PLACE SHUTDOWN!!!!  WHO IS WITH ME?!?!
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wgrove Offline
#7 Posted : Friday, August 20, 2010 12:47:19 AM
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DO NOT BUY ANYTHING FROM THIS SITE.

 

I too have the same problem.  Didn't get my product.  on 6/21/2010 i got an e-mail saying:

Dear Mr. Grove,

My name is Tom McMahon.  I am the owner of BuyersHQ and want to formally apologize.  I have been out of town for a few weeks due to a personal matter.  Although that is no excuse, I am horrified that you have not received your package.

I will do some research, get shipping information and send you a return email indicating when you can expect shipment of your package.

I am including, in my return email, a couple of $5.00 certificates in hopes to regain your confidence in BuyersHQ.

Again, I am sorry for the delay.  If you have any questions, please don't hesitate to email me personally at:  tom@buyershq.com

I thank you very much for your patience and again,we do apologize. 


Sincerely,

Tom McMahon
BuyersHQ
tom@buyershq.com

Haven't received anything.  Contacted tham 3 or 4 times.  No response at all.

Complained at Paypal.  They said too bad, so sad, your dad.

 

DO NOT BUY ANYTHING FROM THIS SITE.
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Iceman1989 Offline
#8 Posted : Tuesday, August 31, 2010 2:01:59 PM
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I, too, have been waiting for my item. I bought the 1.3MP USB WebCam on May 19th and have received nothing. I'm a poor college student, I need that $15 :(
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happoshaun Offline
#9 Posted : Saturday, October 16, 2010 5:55:52 AM
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I sure wish Wootalyzer had removed this site from their wonderful program sooner. Just before it was removed, I ordered an APC Game Manager on Sept 2nd. It's been two weeks, and no item. Also, no responses from email. I guess I'll just keep holding my breath.

 
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danieldc Offline
#10 Posted : Thursday, March 31, 2011 9:05:14 PM
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CROOKS!

NO RESPONSE TO E-MAILS

AVOID THIS SITE!
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